Your NHS employer updates your NHS Pension record once a year. This allows us to provide you with a new Annual Benefits Statement (ABS). Your ABS shows how your pension pot is increasing and what benefits you may claim at your Normal Retirement Age (NRA).
You can view your ABS in My NHS Pension. If you use the Electronic Staff Record (ESR), it will also appear in your Total Reward Statements.
If you do not have an ABS, you can view our Getting an estimate of your pension webpage for more information.
Your NHS Pension Scheme membership number
All NHS Pension Scheme members have an 8-digit membership number. You can find it at the top of any letters we've sent you. Older letters may show it like ‘SD 00 / 123456’. This older format is being replaced with an 8-digit membership number.
If you have an ‘Agenda for Change’ NHS contract, your membership number may also be at the bottom of your payslip.
If you also have pension benefits relating to a pension credit, dependant’s pension, or other NHS Pension Scheme provision, you may have more than one membership number.
It will help us if you provide the correct membership number when contacting us. If you do not know your membership number, you can provide your National Insurance number instead.
If you email us from a personal account, be careful with the personal information you include as this is at your own risk.
My NHS Pension
My NHS Pension is an online portal which you can use to view and manage your NHS Pension in one place.
Active and deferred members can use it to check their pension details. Pensioner members can also use it to view their pension payment information. To find out how to register and learn more about the service, visit our My NHS Pension webpage.
Total Reward Statement via Electronic Staff Record (ESR)
If you have access to Electronic Staff Record (ESR), you should be able to view your ABS, as it is included in your Total Reward Statement. You can find out more on our Total Reward Statement information website.
If your ABS is not available on your Total Reward Statement and you are an active member, contact your NHS employer to request a statement.
If you have left NHS employment, you should contact us to provide you with an estimate.
Employer directory
Your current and previous NHS employers will have provided the information used to update your pension records. They may be able to quickly resolve any queries you have and can tell us if any changes are needed.
If you need to contact an employer, you may be able to find their contact details using our employer directory.
Contact Us
If you have any queries or concerns, go to our dedicated webpages:
- Contact NHS Pensions - members (for active and deferred member queries)
- Contact NHS Pensions - pensioners (for queries relating to a pension in payment
Pension Scams
Your pension is one of your main sources of income in retirement, so it can be a target for scammers. It’s important to protect your pension pot and know how to spot the signs of a scam.
For more information on how to keep your pension safe and what to do if you think you've been scammed, visit our dedicated pension scams webpage.
Independent financial advice
NHS Pensions and Pensions Officers cannot give you financial advice.
You should get independent financial advice about the best pension arrangements for you.